Welcome to Growecom. These Terms & Conditions outline the rules and guidelines for using our website (https://www.growecom.store/) and purchasing our products. By accessing or ordering from our store, you agree to comply with the following terms and policies designed to ensure transparency, safety, and satisfaction for all customers.
1. About Growecom
Growecom is a premium online fashion destination offering a curated range of high-quality outerwear for men and women. Each piece reflects exceptional craftsmanship, timeless design, and lasting comfort crafted to elevate your everyday style with confidence.
2. Eligibility and Website Use
To shop on our website, you must be 18 years or older or have consent from a parent or legal guardian. By using our site, you agree not to:
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Engage in unlawful or prohibited activities.
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Disrupt the operation or security of our website.
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Attempt to copy, misuse, or interfere with any content or data.
3. Product Listings and Availability
All items displayed on our website are subject to stock availability. We reserve the right to update, modify, or discontinue products, prices, or descriptions at any time without prior notice. If an item becomes unavailable after you place an order, we will contact you promptly with alternatives or a refund option.
4. Order Placement and Payment Terms
All prices are listed in GBP (£) and include applicable UK taxes. Full payment is required at checkout using our secure payment gateways.
You will receive an order confirmation email once your transaction is successfully processed.
5. Shipping, Handling & Delivery
Each order undergoes a 2–3 business-day handling and quality-check process before dispatch.
During this time, your product is inspected, packed securely, and prepared for shipment.
Transit Time: 4–5 business days once the parcel leaves our facility.
Estimated Total Delivery: Typically 6–8 business days from the date of order (including processing).
📦 Please note: Orders are not processed or shipped on weekends or public holidays.
Order Cut-Off Time: 5:00 PM GMT (UK Time).
Orders placed after this time are processed the next business day.
6. Returns, Exchanges & Cancellations
Your satisfaction is our top priority.
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Returns or exchanges are accepted within 30 days of receiving your order, following our Return & Exchange Policy
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Cancellations can be made within 24 hours of order placement.
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Refunds are issued to the original payment method once the returned item is inspected and approved.
7. Accuracy of Information
We make every effort to ensure all product details, prices, and descriptions are accurate. However, minor errors may occasionally occur. If a pricing or listing issue arises, we reserve the right to correct it and contact you before proceeding with your order.
8. Ownership of Content
All visuals, designs, text, and graphics featured on this site are the intellectual property of Growecom. No content may be copied, distributed, or reused for commercial purposes without written permission from Growecom.
9. Liability Disclaimer
To the fullest extent permitted by UK law, Growecom shall not be responsible for indirect, incidental, or consequential damages arising from the use of our products or website. This clause does not affect your statutory rights under the UK Consumer Rights Act 2015.
10. Applicable Law and Jurisdiction
These Terms are governed by and interpreted according to the laws of the United Kingdom. Any disputes will be handled exclusively by the courts of the United Kingdom.
11. Responsible Use Policy
When using our platform, you agree not to engage in the following:
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Illegal or fraudulent activity of any kind.
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Harassment or hate speech toward any individual or group.
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Malware distribution or hacking attempts.
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Unauthorized collection of customer data.
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Spam, phishing, or deceptive marketing practices.
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Copying or scraping content without permission.
Violation of these terms may result in suspension or permanent account restriction.
12. Policy Updates
We may revise these Terms & Conditions periodically to reflect business updates or comply with new regulations. The revised version will always include an updated and will be effective immediately upon posting.
13. Service and Product Warranty Disclaimer
All content, products, and services are provided “as available” without guarantees of uninterrupted access or error-free operation. While we aim for excellence, technical issues or delays may occasionally occur.
14. Customer Responsibility and Indemnification Agreement
By using our website, you agree to indemnify and hold Growecom, its affiliates, and team members harmless against any claims, losses, or damages resulting from your breach of these terms or misuse of our website.
Contact Information
We believe in clear and accessible communication. If you have any questions, our support team is here to help.
Business Registered Name: Growecom LTD
Trade Name: Growecom
Company No. 16693057
Business Hours: Monday to Friday — 9:00 AM to 5:00 PM (GMT)
Order Cut-Off Time: 5:00 PM GMT (UK Time)
Customer Support: Email & WhatsApp (During Office Hours)
Email: info@growecom.store
Phone / WhatsApp: +44 7402 519672
Registered Business Address: Santal Emporium 71 The Rock, Bury, England, BL9 0NB, United Kingdom
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