Shipping Information
- Processing Time: 2–3 working days
- Shipping / In-Transit Time: 4–5 working days
- Estimated Total Delivery Time: 6–8 working days (from the date of order)
- Shipping Area: We ship within the UK only
- Shipping Cost: Free UK shipping on all orders
Returns & Exchanges
Return Window: 30 days from delivery
Return Shipping:
We proudly cover the return shipping cost in case you need to exchange or return your item.
Condition:
Items must be unused, unworn, in original condition, and with all tags and packaging intact.
Defects:
Report any damaged, defective, or incorrect items within 3 days of delivery with photo proof.
How to Start a Return:
- Email us at info@growecom.store or call us on +447402519672 with:
- Your order number
- Reason for return or exchange
- (If applicable) a photo of the item or issue
Our team will review your request and provide you with a Return Authorization (RA) number and step-by-step return instructions.
Refunds:
Once your return is received and approved, your refund will be processed within 24–48 hours and typically appears in your account within 5-7 business days.
